Frequently asked questions
How do I change my payment method for the CBAY storage fees?
What is the monthly storage fee at CBAY’s Warehouses?
How do I pay the monthly storage fee?
How long does it take until I receive my payment?
Do I as a vendor have to show VAT/TAX payments on the item I want to sell?
Does CBAY buy my items?
How do I get paid when my item is sold?
Who is responsible for paying VAT (Value Added Tax) & TAX on the item sold?
What percentage of commission does CBAY take on each sale?
2. Item delivery
Will CBAY help with the shipping of the item?
What is the pick-up cost of CBAY in the Riviera?
Does CBAY pick up items outside the Riviera?
3. Request to Sell/ Store the item/ Change the Price
How many “Request to Sell” or “Request to Store” can I create?
What is the “Request to sell” process?
How many items can CBAY help me sell?
What is the “Request to Store” process?
How do I change the price of my item?
Do I as a vendor have to provide measurements of the item?
Do I as a Vendor have to provide images for the item?
What is the “Client Statement”
How do I receive my receipts from CBAY?
How do I view my Client Statements?
How do I view my Consignment Fee Contracts?
What is the “Consignment Sales Contract”?
5. Other questions
Are my items insured at the CBAY warehouse?
Can I get paid in cash after a sale of my items?
Can I come and browse items at the CBAY warehouse?
Do my items need to be at the CBay warehouse to be sold?
Does CBay buy my items?
How do I reschedule my pickup time?
Who is responsible for the price of the item sold?
How do I contact CBAY?