How it works

CBAY can help you sell all items you no longer use onboard, please go through our “Request to Sell” process for us to have a good idea of what we’re selling and the condition of the item.

Yes. CBAY does pick up items outside the Riviera, please contact us.

CBAY does not buy items, we are a sales partner. A commission-based service helping you sell your items through our platform and marketing efforts. We take a commission plus VAT fee on every sales transaction for our services. 

CBAY has implemented Stripe Connect onto the platform, Stripe Connect helps us split the payment from the buyer on our eCommerce. CBAYs commission + VAT is deducted from the total amount and the rest of the money is automatically transferred to your bank account.

Yes, please contact us to book a time to come by the CBAY warehouse.

Yes, it is important for the vendor to book a pickup time and hand over the item to CBAY when they wish to sell an item with us. 

CBAY will oversee presenting the item to our customers and we want to be able to guarantee full transparency through the sales process. 

No, CBAY will not buy your item. We help you sell your items on our platform and in return we take a commission on the final sale price of your item. We help you sell your item by focusing our efforts on driving traffic to our website through various marketing tactics.

Once you have received approval for your “Request to Sell or Store” inquiry, CBAY will provide you with the option, to choose a pickup date and time. 

If you wish to reschedule your pickup time, please refer to your confirmation of the pickup sent to your email and change the date and time or contact us at hello@cbay.io. 

You, as the vendor are responsible for the final sales price of the item you are selling with CBAY. You will be asked what price you would like for us to advertise your item at in the “Request to Sell” process. 

You can always “Request to Change the price”. Please go to your vendor profile – my items – click on the item you would like to change the price of – click “Request to change price” – Insert new price – CBAY will update the price of your item on our eCommerce within 72 hours. 

hello@cbay.io 

+33 (0) 6 12 44 24 16 

Please go to your vendor profile – My items – Click on the item connected to the contract you'd like to view. You will find all your Consignment Fee Contracts in downloadable PDF format. Every contract you have for selling or storing an item with CBAY will be found there.

The Consignment Sales Contract is the contract agreement between the vendor and CBAY. The contract must be signed and agreed upon before CBAY can help them to sell or store their item. 

The contract gives CBAY insurance that the commission rate, storage fee, and all necessary information have been understood by the Vendor before entering into the agreement. 

You, as the vendor are responsible for any TAX/VAT payments after the sale of your item. CBAY is a partner in the sale of your item, we are a commission-based service meaning we cannot help you pay VAT on any items sold.

CBAY’s commission is based on the amount the vendor decides to advertise their item for and is directly correlated to the effort we impart to sell your item.  

CBAY has a clear and guaranteed commission on every item sold. Please find the immutable commission rates below:

25% of the sale price excluding applicable taxes for products with a price between 250.00 euros and 5000.00 euros;

20% of the sale price excluding applicable taxes for products with a sale price between 5000.00 euros and 8000.00 euros;

15% of the sale price excluding applicable taxes for products with a price of 8,000.00 euros and 14,000.00 euros;

8% of the sale price excluding applicable taxes for products with a price greater than 14,000.00 euros